Government encourages prepayment meter customers to redeem vouchers

Households on traditional prepayment meters to redeem their energy bill support vouchers are being encouraged to redeem their vouchers as there is £160 million remaining to be claimed.

The vouchers allow eligible customers to access discounts of up to £400 on their energy costs, which direct debit customers will have automatically received this winter.

The scheme will remain open until 30 June and customers can redeem the 2.4 million outstanding vouchers at their local Post Office or PayPoint.

The Department for Energy Security and Net Zero has produced factsheets for consumers on a traditional prepayment meter to help applicants receive the government discount vouchers. Councils are encouraged to share this information as appropriate.