Housing options service

The Housing Options Service offers a free and confidential service. The specially trained team can help with all sorts of housing support related problems. Together you can look at your situation and decide on the best way to help you tackle your problems.

Housing Options operates a telephone service for all customers, including those that have nowhere to stay at night.

Useful links

Housing Options
www.bradford.gov.uk/housing
01274 435999

They can help with:

• Homelessness prevention
• Benefit entitlement
• Alternative accommodation
• Working with your landlord and helping with issues
• Supported housing schemes
• Finding secure private rented accommodation
• Giving useful advice on debt, mortgage and rent arrears, disrepair, overcrowding, under-occupancy, domestic abuse
• Providing funding for bedding or goods from charities

If you are being evicted due to rent arrears they may be able to negotiate a repayment plan with your landlord or pay off some of your arrears.

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Free phones can be accessed from Britannia House Customer Service Centre and Keighley Town Hall, should you need them.

Housing Advice

If you are renting a property, your landlord must make sure that it is safe and in a good state of repair. This means carrying out repairs that they are responsible for, promptly. If a repair is urgent, for instance because something is dangerous, they must do something about it immediately.

It is against the law for your landlord to try to evict you because you have asked for repairs to be carried out; get advice if this is happening. There are also steps that a landlord needs to take if they want to end your tenancy for other reasons and they may be breaking the law if they do not follow these steps (illegal eviction) or try to force you to leave your home (harassment).

Who to call

Bradford Council’s Housing Standards
01274 434520

Shelter
0808 800 4444

Street Support Network

Bradford Council has commissioned a service to help people who are sleeping rough or at risk of sleeping rough in the district. Humankind run this service, which is called Bradford No Second Night Out.

No Second Night Out is open 365 days a year and offers a range of services to rough sleepers including outreach work, assessments and advice as well as co-ordinating the delivery of the Cold Weather provision for rough sleepers.

Help someone sleeping rough

If you are worried about someone you’ve seen sleeping rough in Bradford, you can alert No Second Night Out.

Severe Weather Accommodation

Severe weather emergency provision must be provided when the weather is forecast to be below 0 degrees for 3 consecutive days. At this point, emergency shelter is provided by the Council, this means extra provision is made for rough sleepers regardless of their status.

Cold Weather partners provide emergency beds for clients in communal rooms, so nobody has to sleep on the streets on the coldest winter nights. Referrals to the service can be made in person at Discovery House, 133 Barkerend Road, BD3 9AU, over the phone on 01274 309165, or through Bradford Council’s Housing Options Service and other advisory housing and support services in the district.

Useful links

No Second Night Out
bradford@humankindcharity.org.uk
01274 309165

StreetLink
StreetLink App